Pilot Design – ABS Autoherstel

Pilot design is a continuation of Innospace Project – CraftMent, please read that first.

After the course ended, I was hired to design a pilot to test further implementation of our idea of using AR in the automotive repair industry within ABS. Here I learned how actual user tests are rolled out within companies and what goes on behind the screen of new technology implementation. For a year we tested a few different implementations with 4 locations throughout the Netherlands. Unfortunately, the value was not proven so the project was discontinued.